We do our utmost at all times to make an exact copy of the fascinator as advertised, however, due to the fact that we are working with natural products and each piece is individually hand-made, variations may occur. 

We take all reasonable care to ensure that all colours are represented accurately, however, we will not be held responsible for colour variations as they may appear on different monitors and we urge you to make use of our free colour sample service.

Feathers are a natural product and therefore sometimes carry  slight imperfections, however, Titfer Designs will always do their best to supply you with the impossible  - perfect feathers.

Please note that the shape and size of a mannequin head differs somewhat to that of the female adult head
and subsequently the fascinators advertised may appear slightly larger on the photo than they actually are.
For exact measurements please contact us before buying to avoid disappointment.

Orders and Returns:

When ordering a bespoke piece a 25% non refundable deposit will be required before work can commence.
No refunds will be given on bespoke pieces.

We are delighted that you have chosen to buy from Titfer Designs. However, due to reasons of hygiene your item cannot be returned so we would urge you to make use of our free colour sample service to avoid disappointment.

In the event that an order is lost in the post a refund will not be given until 15 working days after sending, this is the amount of time stipulated by Royal Mail before they acknowledge that a parcel has been lost.

Should your order be damaged in the post please notify us in writing within 24 hours of receipt.